We have moved to a new and improved knowledge base. This article is no longer updated. Please click here to find the new version

We currently authorize some third-party sub-processors to process your data depending on which functions you enable in your Judge.me settings. Pursuant to Article 6 of the UK GDPR, the lawful bases for processing is to fulfil our contract with you.


International data transfers will be subject to either:

  • Standard contractual clauses for the transfer of personal data to third countries pursuant to Regulant (EU) 216/679 and the International Data Transfer Addendum to the EU Commission Standard Contractual Clauses (the "Standard Contractual Clauses and UK Addendum"); or
  • Article 45 of the UK General Data Protection Regulations ("Article 45 of the UK GDPR"):


Learn more about our compliance GDPR, CCPA, and other regulations.

Sub-ProcessorRelevant ServicesCategories of DataCorporate LocationData Transfer Instrument
AppcuesIn application assistance.Merchant name, email, phone number, and country location
United StatesStandard Contractual Clauses and UK Addendum
Amazon Web ServicesCloud hosting services to host user-generated content that Judge.me collects on the Controller’s behalf.Personal data from Merchant's customer includes:

Name, email, review content; order, fulfilment information; email event information; and IP for location information.

Personal data from Merchant and Merchant's representatives:

Name, email, and phone numbers; admin email address; email information including sender name and email address; and Facebook user access token.
United StatesStandard Contractual Clauses and UK Addendum
BigCommerceE-commerce platform, where Judge.me Products Reviews application is available to merchants for installation on their e-commerce store.Public review content, and publicly displayed user nameUnited StatesStandard Contractual Clauses and UK Addendum
CloudflarePremium video hosting allowing Judge.me to store and display videos.User videos
United StatesStandard Contractual Clauses and UK Addendum
Customer.ioEmail marketing tool, to enable Judge.me to send various content to its subscribed users. Merchant name, email, phone number and country locationUnited StatesStandard Contractual Clauses and UK Addendum
FreshworksCustomer support platform to enable Judge.me to support and manage Judge.me's relationship with our customers.Merchant name, email, phone number and country locationUnited StatesStandard Contractual Clauses and UK Addendum
HerokuCloud hosting services to host user-generated content that Judge.me collects on the Controller’s behalf.Personal data from Merchant's customers includes:

Name, email, review content; order, fulfilment information; email event information; and IP for location information.

Personal data from Merchant and Merchant's representatives:

Name, email and phone numbers; admin email address; email information including sender name and email address; and Facebook user access token.
United StatesStandard Contractual Clauses and UK Addendum
HotjarUser behavior analytic software, enabling Judge.me to monitor how users interact with our application.Merchant name, email, phone number, and country locationMaltaArticle 45 of the UK GDPR
ImgixPremium image hosting, allowing Judge.me to store and display images.User imagesUnited StatesStandard Contractual Clauses and UK Addendum
OOPSpamSpam detection tool, allowing Judge.me to detect spam within their user reviews.Review data, users name, email and IP locationItalyArticle 45 of the UK GDPR
MaxmindIP detection tool, allowing Judge.me to detect and display the location of its users.User IP locationUnited StatesStandard Contractual Clauses and UK Addendum
MongoDB CloudCloud hosting services to host user-generated content that Judge.me collects on the Controller’s behalfUser-anonymized order information
DublinArticle 45 of the UK GDPR
Proinity Gmbh t/a Keycdn.comCDN network allowing Judge.me to load our digital assets efficiently worldwide.Public code, images and public system filesSwitzerlandArticle 45 of the UK GDPR
Redis IncServer hostingUser name, email, phone, IP location, order information; and merchant name, email, phone and country locationUnited StatesStandard Contractual Clauses and UK Addendum
RollbarError monitoring software allowing Judge.me to identify and fix faults.User name, email, IP location; and merchant name, email and IP locationUnited StatesStandard Contractual Clauses and UK Addendum
ShopifyE-commerce platform, where Judge.me Products Reviews application is available to merchants for installation on their e-commerce store.User name and emailCanadaArticle 45 of the UK GDPR
UAB "Mailerlite"Email marketing tool, to enable Judge.me to send newsletters to its subscribed users.Merchant name, email and country locationLithuaniaArticle 45 of the UK GDPR
Wildbit t/a PostmarkPremium sending of transactional emails service used to send review request emails on behalf of Judge.me usersUser name, email; and Merchant name, emailUnited StatesStandard Contractual Clauses and UK Addendum
WooCommerceE-commerce platform, where Judge.me Products Reviews application is available to merchants for installation on their e-commerce store.Public review content, and publicly displayed user nameUnited StatesStandard Contractual Clauses and UK Addendum