FAQ from integration partners

TABLE OF CONTENTS

1. Can you give us full access to the Judge.me app?
2. Where can the user find and enable my app in your settings?
3. Which co-marketing activities can we do once the integration is done?
4. I have technical questions when working on the integrations. Who should I contact?/Do you have a dev contact?
5. Can we sign an NDA for the integration partnership?
6. Do you support OAuth?
7. I was going through Reviews API docs and did not find how to get the average rating of a product. Is there a workaround for this or is this still under dev?

1. Can you give us full access to the Judge.me app?

You can install Judge.me on your development store and upgrade to our Awesome plan for free. With our Awesome plan, you will have access to all our features. 

• If you are a Shopify app provider, create a Shopify development store to upgrade to our Awesome plan for free.
• If you are on WooCommerce or BigCommerce, all stores are automatically on the Awesome plan for free.

2. Where can the user find and enable my app in your settings?

• Once the integration is done, we can add you to our Integrations tab under Settings. From here, the users can be redirected to your app listing to install the app.

• We can also feature your app in the integration list on our website, knowledge base, blog, and newsletter.

3. Which co-marketing activities can we do once the integration is done?

To help promote the integrations to more users, we can engage in co-marketing activities. Here are some usual activities from Judge.me:

• Write knowledge base articles to instruct the users to use the integration.
• Display the integration on the website integration listing and inside the app integration settings.
• Write a short blog post to announce the integration, with backlinks to the partner’s app listings or relevant pages.
• Allow the partner to write a guest blog post. Please check our detailed guidelines for guest blogs.
• Feature the integration in the upcoming newsletter and social media posts.
• Offer the partner a free trial campaign.

These co-marketing activities may be adjusted depending on the partner's available channels. 

4. I have technical questions when working on the integrations. Who should I contact?/Do you have a dev contact?

First, please read the integration guideline for your app. It gives you the necessary information to get started with the integration process. If you still have questions, kindly send an email to partnerships@judge.me. The team member in charge of integrations will answer your questions or escalate to a developer immediately if necessary.

5. Can we sign an NDA for the integration partnership?

Normally, we don't sign an NDA because having an integration will not disclose important information from both sides.

6. Do you support OAuth?

Yes, Judge.me uses OAuth to grant App Developers access to Judge.me API. Please check this article for how to set up the OAuth flow in Judge.me.

7. I was going through Reviews API docs and did not find how to get the average rating of a product. Is there a workaround for this or is this still under dev?

To get the average rating for all your products, you can make a request to the following endpoint.

Our API doesn't have an endpoint that will return the average rating for a specific product. But you can make a request to our cache server for the Preview Badge which will return the average rating within the HTML. Instructions can be found here. 

Here is an example of a cache server request you may use as a reference.

The params you need to include in the request are included in the API documentation, the required params are typically api_token (can be found here) & shop_domain.