Importing Questions and Answers : Judge.me

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If you've set up the Q&A widgets and want to re-use your existing content, you can import them using our CSV template with just 4 steps.

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Step 1: Create the CSV file
Step 2: Fill in the questions and answers
Step 4: Upload the file to Judge.me
Step 4: Review the results

Step 1: Create the CSV file

Open Judge.me Q&A template.
Click Make a copy.

Step 2: Fill in the questions and answers

Here's what each column in the file means:

question_id	optional	the unique ID of each question If provided, answers can be grouped together under one question If you group several rows under one question_id, we'll take the question_content from the first row in that group.
question_content	required	the content of the question
curated	optional	Write "ok" to publish the question. Write "spam" to hide the question. If left blank, the question will be published automatically upon import.
source	optional	source of the question
asker_email	optional	email of the person who asked the question
asker_name	optional	name of the person who asked the question. If not provided, we will use "anonymous".
product_id product_handle	either is required	You just need to fill in either the product_id or product_handle.
question_date	optional	the date the question is created (dd/mm/yyyy). If not provided, the current date will be used.
answer_id	optional	the unique ID of each answer
answer_content	optional	the content of the answer. If not provided, the question will be created without answers.
answerer_email	semi-optional	email of the person who answered the question. Need to be provided together with the answerer_name. If not, the shop name and email will be used instead.
answerer_name	semi-optional	name of the person who answered the question. Need to be provided together with the answerer_email. If not, the shop name and email will be used instead.
answer_date	optional	the date the answer is created (dd/mm/yyyy). If not provided, the current date will be used.

Step 4: Upload the file to Judge.me

When you've filled in the questions and answers, go to File > Download > Comma Separated Value (.csv) to download the file.

In Judge.me admin, click Manage Reviews > Reviews Dashboard > Import & Export > Import/Export Q&A > Import Q&A.
Select Direct as the Q&A Source.
Choose your CSV file then click Import Q&A.

Step 4: Review the results

We will process the file in the background and email you with the details on how many questions and answers were imported, how many failed, and why they failed to import.

You can see the imported questions and answers by going to Manage Reviews > Questions & Answers.